Privacy Policy

When you use ServiceLink Pro, we collect the information you provide directly — such as your name, business name, work email, phone number, and client and job details you enter into the platform — as well as technical information like device type, log data, and usage analytics needed to operate the service.

We use your information to provide and maintain your account, schedule and record service visits, send notifications and reminders (including emails to technicians and clients you invite), process subscription payments, and improve the service. We do not sell your personal information.

Workspaces are isolated: your company's clients, locations, service records, and notes are visible only to your team members through per-workspace access controls. Technician handoff links and client portal links use unique secret tokens scoped to a single site or client.

We rely on trusted providers to run the service, including hosting, payment processing (Stripe), email delivery, and sign-in providers (such as Google). Each processes data only as needed to perform its function under its own privacy terms.

We keep your data for as long as your account is active. You may export or delete your data at any time from within the app; deleting your account removes your company's records from our systems, subject to legal retention requirements.

Depending on your location, you may have the right to access, correct, or delete your personal information. Contact us from the email associated with your account and we will respond promptly.

The service is intended for business use and is not directed to children under 13.

Questions about this policy can be sent to the support contact listed in your account settings.